Responsible Gaming at Stepsino Casino

Our Commitment to Player Safety

We at Stepsino Casino take our duty of care seriously. Our platform is licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-202604033-FI2), and we operate under the ownership of Dexbay Ltd. Our responsible gaming practices are not just a regulatory requirement — they are a core part of how we run our business and interact with our players.

Our Stepsino platform is designed for adults who engage with gambling purely for entertainment. We strongly encourage you to treat gambling as a leisure activity, never as a way to make money or recover financial losses. If you ever feel that your gambling habits are becoming difficult to manage, we are here to help — no questions asked.

Responsible Gaming Tools We Provide

We offer a range of practical tools directly within your Stepsino Casino account to help you maintain healthy gambling habits. These features are available to all registered players and can be accessed through your account settings at any time.

• Deposit Limits – Set daily, weekly, or monthly limits on how much you deposit into your account. Once a limit is set, it takes effect immediately.
• Loss Limits – Define the maximum amount you are willing to lose within a set time period. We will stop your play once this threshold is reached.
• Session Time Limits – Control how long you spend on our platform in a single session. You can set reminders or hard stops to keep your play time in check.
• Reality Checks – Enable periodic notifications that remind you how long you have been playing. These gentle prompts help you maintain awareness of your activity.
• Cool-Off Period – Take a short break from our platform for a defined period (24 hours, 7 days, or 30 days) without permanently closing your account.
• Self-Exclusion – If you feel you need a longer break, you can request a self-exclusion through our support team. During this period, you will not be able to access your account or receive any promotional communications from us.

Recognising Problem Gambling

We at Stepsino Casino encourage all players to reflect honestly on their gambling behaviour. Problem gambling can develop gradually, and recognising the early signs is the first step toward getting help. Ask yourself the following questions:

• Do you spend more money on gambling than you originally intended?
• Do you gamble to escape stress, anxiety, or personal problems?
• Have you tried to cut down on gambling but found it difficult?
• Do you feel restless or irritable when you are not gambling?
• Have you borrowed money or sold belongings to fund your gambling?
• Has gambling negatively affected your relationships, work, or finances?
• Do you chase losses by continuing to play after a losing session?

If you answered 'yes' to any of the above, we strongly encourage you to use our responsible gaming tools or reach out to a professional support organisation. At Stepsino Casino, we will never judge you — we simply want to ensure your experience with us remains positive and within your control.

Protecting Minors

Here at Stepsino, we are absolutely committed to preventing underage gambling. Our platform is strictly for players who are 18 years of age or older. We carry out identity verification checks as part of our onboarding process, and we reserve the right to request additional documentation at any point to confirm a player's age.

If you share a device or a household with minors, we recommend using parental control software to prevent access to gambling websites. The following tools can help:

External Support Organisations

We at Stepsino Casino are proud to point our players toward external organisations that provide free, confidential, and expert support for gambling-related issues. These services are independent of our platform and can offer help that goes beyond what we are able to provide directly.

• GamCare – A leading UK charity offering information, advice, and support for anyone affected by problem gambling. Visit gamcare.org.uk or call the National Gambling Helpline: 0808 8020 133 (free, 24/7).
• Gamblers Anonymous – A peer support programme for people who believe they may have a gambling problem. Visit gamblersanonymous.org.uk.
• BeGambleAware – Offers a free helpline, online chat, and resources for players and their families. Visit begambleaware.org.
• GamStop – A free self-exclusion scheme that allows you to restrict yourself from multiple UK-facing gambling websites at once. Visit gamstop.co.uk.
• Gambling Therapy – A global service offering practical advice and emotional support for those affected by gambling. Visit gamblingtherapy.org.