Stepsino Casino Terms and Conditions

Welcome to Stepsino Casino. These Terms and Conditions govern your access to and use of our website at https://stepsino.com, including all services, games, promotions, and features we offer. By registering an account, using the Stepsino app, or completing the Stepsino casino login process, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree with any part of these Terms and Conditions, you must not use our platform.

1. About Us

At Stepsino Casino, we operate under the legal entity Dexbay Ltd, incorporated in Belize (registration no. 000049529), with a registered address at San Victor Street, Orange Walk Town, Belize. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — Licence No. ALSI-202604033-FI2. Our platform has been operational since 2025, and we are committed to providing a secure, fair, and entertaining online casino experience to all eligible players.

2. Eligibility and Account Registration

Our services are available exclusively to individuals who meet the following requirements. By creating an account and using the Stepsino login, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You are not a resident of any country listed in our restricted territories.
• You are not acting on behalf of another person or entity.
• You have not previously been excluded from our platform or any affiliated service.
• All registration information you provide is accurate, complete, and up to date.

We reserve the right to request identity verification documents at any time. Failure to provide acceptable verification may result in account suspension or closure without prior notice.

2.1 Restricted Countries

We do not accept players from a significant number of jurisdictions, including but not limited to the United States and its territories, the United Kingdom (pending local regulatory approval), Australia, Russia, Ukraine, France, Germany, the Netherlands, India, Pakistan, and many others. A complete list of restricted countries is available on our website. If we determine that a player is accessing our services from a restricted territory, we reserve the right to immediately close the account and withhold any funds pending review.

3. Account Security and Stepsino Login

You are solely responsible for maintaining the confidentiality of your Stepsino casino login credentials, including your username and password. We strongly recommend using a unique and secure password and never sharing your account details with any third party. At Stepsino Casino, we implement industry-standard security protocols to protect your data and your account; however, we cannot be held liable for any unauthorised access resulting from your failure to safeguard your credentials. If you suspect any unauthorised activity on your account, please contact us immediately at support@stepsino.com.

4. Deposits and Withdrawals

Our Stepsino platform supports a wide range of payment methods designed to provide flexibility and convenience. Accepted deposit methods include Visa, Mastercard, Maestro, Google Pay, Paysafecard, Skrill, and a variety of cryptocurrencies including BTC, ETH, USDT, and LTC. The minimum deposit is £15 or €15. Accepted currencies on our platform include EUR, GBP, and supported cryptocurrencies.

4.1 Withdrawal Rules

At Stepsino Casino, withdrawals are processed within one business day once your account has been approved and verified. Please be aware of the following withdrawal conditions:

• The minimum withdrawal amount is €100.
• The standard weekly withdrawal limit is €1,500. VIP Opal, Sapphire, and Pearl tiers are subject to a €500 per week limit.
• Gold, Platinum, Diamond, and Blue Diamond VIP members benefit from faster processing times and higher withdrawal limits.
• Each player receives one free withdrawal per calendar month. Subsequent withdrawals in the same month incur a €60 processing fee.
• If your lifetime deposits do not exceed €500, your maximum withdrawal is capped at ten times (10x) the value of your last deposit.
• Withdrawal methods are tied to the most recent deposit method used. Card deposits are paid out via bank or wire transfer.

5. Bonuses and Promotions

We offer a variety of promotions at Stepsino Casino, and all bonuses are subject to specific terms and conditions. Our primary welcome offer is the Ultimate Welcome Package, which provides a 300% bonus up to £3,000 or €3,000, plus 100 Free Spins, distributed across your first two deposits. The first deposit awards a 300% bonus up to £2,250 along with 100 Free Spins, and the second deposit adds up to £750 in bonus funds. The minimum qualifying deposit is £15 or €15.

The Stepsino casino bonus carries a 50x wagering requirement applied to the bonus amount. Table games, video poker, and keno are excluded from bonus wagering. Maximum bonus-win cashout limits depend on your VIP tier:

• Non-VIP, Opal, Sapphire, and Pearl: 5x bonus amount
• Silver and Gold: 10x bonus amount
• Platinum, Diamond, and Blue Diamond: 15x bonus amount

5.1 Additional Promotions

Beyond the welcome package, our Stepsino bonus offering includes a range of ongoing rewards. These include:

• A daily bonus of 10 Free Spins per day for 10 consecutive days following your first deposit and identity verification.
• Special Bonus Surge rewards for next-day deposits.
• Cashback rewards available through our VIP programme, up to €100, once every 24 hours and up to four times per month.
• A weekly Bonus Wheel accessible from Opal VIP tier upward.
• A Birthday Bonus available to verified account holders.
• Exclusive Daily VIP Rewards for qualifying members.

We reserve the right to modify, suspend, or withdraw any promotion at any time without prior notice. We may also require additional verification before processing bonus-related withdrawals.

6. VIP Loyalty Programme

Our loyalty programme at Stepsino Casino consists of eight tiers based on your cumulative deposit history. Each tier unlocks progressively greater rewards and benefits:

• Opal — from £1 in deposits; 5% deposit bonus
• Sapphire — from £200; 10% deposit bonus
• Pearl — from £500; 15% deposit bonus
• Silver — from £2,500; 20% deposit bonus
• Gold — from £8,000; 30% deposit bonus
• Platinum — from £20,000; 40% deposit bonus
• Diamond — from £60,000; 50% deposit bonus
• Blue Diamond — from £120,000; 100% deposit bonus

From Gold tier upward, players also benefit from a dedicated VIP Manager, higher deposit limits, faster withdrawals, and increased weekly withdrawal limits. Free Spins and Birthday Bonuses are available from Opal tier onward.

7. Game Fairness and Responsible Gaming

At Stepsino Casino, we are committed to providing fair gameplay across all titles in our library, which includes slots, live casino games, jackpots, table games, scratch cards, video poker, and arcade games. Our game providers include Pragmatic Play, Red Tiger, Ruby Play, Spribe, Yggdrasil, Ezugi, and Yellow Bat, among others. We support responsible gaming and provide tools to help you manage your play, including deposit limits, session controls, and self-exclusion options. If you feel your gambling is becoming problematic, please contact our support team immediately.

8. Mobile Access and the Stepsino App

Our platform is fully optimised for mobile play. The Stepsino app and mobile-responsive website allow you to access all games, manage your account, claim your Stepsino casino bonus, and contact support directly from your smartphone or tablet. All features available on desktop are equally accessible on mobile, ensuring a seamless experience across all devices.

9. Customer Support

We provide 24/7 customer support via live chat and email. Our support team is available in English and can assist you with account issues, bonus queries, payment questions, and more. You can reach us at support@stepsino.com at any time. We aim to respond to all email enquiries within 24 hours.

10. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be published on our website, and your continued use of Stepsino Casino following such updates constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to remain informed of any changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Belize. Any disputes arising from your use of our services shall be subject to the jurisdiction of the appropriate legal authority as determined by the laws of Belize and the terms of our operating licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros.

By accessing and using our services, you acknowledge that you have read and accepted these Terms and Conditions in their entirety. For any questions, please contact us at support@stepsino.com.